Terms of Service

Interr lets you assemble a package from individual services — such as company setup, visa support, housing, employees, and tax services — for establishing and operating in Japan. We coordinate these services directly and through vetted partner providers. The details, availability, and scope of each service are described on the Service and may change.

You must be at least the age of majority in your jurisdiction and able to form a binding contract to use the Service. If you use the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.

Prices are shown on the Service before checkout. During this early (MVP) phase, some prices are placeholders and are confirmed with you before any work begins. Unless stated otherwise, prices are in Japanese yen and may exclude taxes and third-party government or service fees, which are your responsibility.

When you place an order, payment is collected through our payment provider, Stripe. By submitting payment you authorise the charge for the services you select. We begin coordinating your services after payment is confirmed, unless we agree otherwise with you.

Many services are delivered with the help of independent third-party providers and government authorities. We coordinate and act on your behalf but do not control, and are not responsible for, the decisions of immigration authorities, landlords, banks, or other third parties. Timelines are estimates and depend on factors outside our control.

You agree to provide accurate, complete, and timely information and documents, and to cooperate as reasonably needed for us to deliver the services. You are responsible for the accuracy of the information you submit; delays or failures caused by incomplete or inaccurate information are not our responsibility.

You may request to cancel a service before work has begun, for a refund of amounts not yet committed to third parties. Once work has started, or third-party or government fees have been incurred, those amounts may be non-refundable. Where practical, we will explain the applicable position before confirming any charge.

We provide coordination and support services. We do not guarantee any particular outcome — including the grant of a visa, residence status, housing, or financial product — as such decisions rest with the relevant authorities and providers.

The Service, including its software, design, text, and branding, is owned by MuseLab or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose. You may not copy, modify, or redistribute it without our permission.

You agree not to misuse the Service — including by attempting to gain unauthorised access, disrupting its operation, submitting unlawful content, or using it for any unlawful purpose.

The Service is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or fit for a particular purpose.

To the maximum extent permitted by law, MuseLab will not be liable for indirect, incidental, or consequential damages. Our total liability for any claim arising out of the Service is limited to the amount you paid us for the service giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify MuseLab against claims, losses, and reasonable costs arising from your breach of these Terms or your misuse of the Service.

These Terms are governed by the laws of Japan. Any dispute arising out of or relating to the Service or these Terms is subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

We may update these Terms from time to time. The current version is always posted on this page with its "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms? Please reach out to MuseLab Inc. through our contact page.